5

Big Jim's has morals and values still. They are so friendly. They have perfected their customer service skills. Repairs are diagnosed quickly and properly. They don't push other repairs. They also politely let you know what is wearing soon and if it is a safety issue. Their prices are very reasonable for good, honest work. Communication is top notch too. Thank you to you guys. We are all grateful for you.

Thank you Lisa!

- Big Jim's Auto
5

Best all-around auto service and repair we have ever dealt with. Honest, efficient and top notch service-customer care. If you gotta take your vehicle somewhere to get well, this is the place.

Thank you Sally!

- Big Jim's Auto
5

friendly....very busy. didn't stay

Thank you Scott!

- Big Jim's Auto
5

First time customer. Very pleased and will be returning in the future. Mechanics and staff are amazing. Good prices.

Thank you Wendy!

- Big Jim's Auto
5

I've been going to Big Jim's for years and have always received the best service at a fair price. Like everywhere else, they have more work than workers, so patience is required...but they do their best to get my car back to me promptly.

Thank you Duane!

- Big Jim's Auto
5

Starter replacement was done in record time to include an oil change.

Thank you Brian!

- Big Jim's Auto
5

Personalized customer service by Big Jim! I know I am getting honest and thorough service here. Integrity and customer service will keep me coming back!

Thank you, Laura!

- Big Jim's Auto
5

It was my first time visit to JIM Auto shop to diagnose and repair my GMC 2019 Acadia and received well. Jim autos identify the required repair with cost estimate that was reasonable for my car issue. The repair was done perfectly, and they also save me money on the labor time consumed. Good service and professional staff & management.

Thank you Jason!

- Big Jim's Auto
5

Attentive service,nice wine and we watched Marine One land!

5

Always the best experience from an oil change to major repairs. I have always had a fantastic experience, fair prices, and timely service times. More importantly they are knowledgeable and honest. Since I’ve found them I never take my vehicles anywhere else.

Thank you Cheri!

- Big Jim's Auto
Big Jim's Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Big Jim's Auto (586) 333-5660 if you have any issues in accessing any area of our website.